Shipping policy

Last updated: January 1, 2026

At ProgrammedRadios.com, we’re committed to fast, reliable shipping so you get your gear when you need it most. Whether you're preparing for emergencies, training with your team, or heading off-grid, our goal is to deliver your equipment quickly and without hassle.

Shipping Options & Rates (U.S. Orders)

Standard Shipping

  • Estimated delivery: 3–5 business days

  • FREE shipping on orders over $100

Expedited Shipping

  • Faster delivery options available at checkout

  • Rates are calculated automatically based on your location and order weight

Please note: Shipping timeframes begin once your order has been shipped, not when it is placed.

Order Processing Times

  • Orders placed before 1:00 PM MST (Mon–Fri) usually ship same day

  • Orders placed after 1:00 PM MST ship the next business day

  • Weekend and holiday orders ship the next business day

  • Pre-order or backordered items ship based on the estimated timeframe listed on the product page

Tracking Your Order

As soon as your order ships, you’ll receive a confirmation email with a tracking number.
You can also log in to your ProgrammedRadios.com account at any time to check your order status.

Address Accuracy & Delivery Issues

Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for packages that are lost, delayed, or returned due to:

  • Incorrect or incomplete addresses

  • Missing apartment/unit numbers

  • Address changes after the package is handed to the carrier

If your tracking shows “Delivered” but you haven’t received your order:

  1. Check around your property, mailbox, and with neighbors

  2. Confirm the shipping address on your order confirmation

  3. Allow 24 hours, as carriers sometimes scan packages early

If your package is still missing after these steps, contact us at support@programmedradios.com and we’ll assist you.

Shipping Delays

We process and ship orders quickly, but external factors—such as severe weather, holidays, or carrier delays—may affect delivery times. If a significant delay occurs, we will notify you promptly.

Returns & Exchanges

If something isn’t what you expected, we’re here to help.
Please visit our Refund & Return Policy for full details and instructions.

Need Help With Your Order?

Email us anytime at support@programmedradios.com.
We’re here to help you stay connected, prepared, and equipped for any situation.